What does it take to become a dispatcher for owner operator

Cargo transportation routes are the circulatory system of any economy. We see that limits in the supply of goods inevitably cause large problems for people. This is especially true for food products, which must come to the consumer in a constant mode.

Where there is demand, there is supply. A huge number of transport companies and owner-operators are involved in the transportation of goods. In this area, it is impossible to do without intermediary services. But some truck operators are trying to shoulder an unbearable burden, and few of them manage to do it.

Most owners of the trucks begin to understand over time how difficult it is to drive a truck and at the same time deal with the problems of searching for goods, their registration, communication with shippers. With a delay, but they still come to solve the problems of the service with the help of dispatchers.

Work of dispatchers is an important link in the long chain of cargo transportation. Only people who do not understand the system of transportation of goods can say that the dispatch service is not needed. Business leaders aren’t so stupid to throw 5-10 percent of the shipping to the wind. These are approximate rates of dispatchers for services.

Dispatchers’ duties

The range of responsibilities of the dispatcher, who is involved in the work, will include those that the owner-operator will entrust to him by mutual agreement. Some responsibilities, perhaps, he will take on himself to save money. 

In general, the work of the cargo dispatcher includes:

• cargo search;
• interaction with brokers;
• cargo reservation;
• route planning;
• organization of groupage cargoes;
• assistance in contracting with customers;
• cargo escort;
• determination of the location of trucks;
• assistance in the preparation of documents;
• dispatching of drivers;
• determination of the size of tariffs together with brokers.

In addition to these, related tasks may arise along the way, the solution of which also depends on the experience and personal qualities of the dispatcher. On the way, traffic accidents, large traffic jams, breakdown of equipment can occur. In all cases, the dispatcher must take quick measures to deliver the goods on time safe and sound.

How to become a dispatcher to serve owner-operators

What do you need to become a cargo dispatcher? There are no special requirements for this profession. To get a job as a dispatcher, it is enough to have a certificate of completion of secondary school.  However, the importance of practical experience has not yet been cancelled.

It is risky to rush into the abyss of such a complex work as dispatching trucks. It requires a variety of knowledge and the ability to solve several problems at the same time. Few people can do that. Therefore, before choosing this profession, you still need to think hard. Those who have already decided that this job is for him, for a start, should practice in related professions, where they can gain experience in communicating with clients.

To train oneself to the profession of a dispatcher following activities are suitable:

• employee of the call centre;
• seller in the commercial sphere;
• employee in a logistics company.

If you are going to make this profession your business, knowledge will definitely come in handy. You will find it here. Our graduates have long been working with both truck owners and large companies. Come to us and take professional courses for dispatchers. At the end of studies, we assist our graduates in finding a job. 

Call us at contact numbers or write to e-mail. We are always happy to share the skills that we have developed over several years. Welcome to the courses of dispatchers and brokers!